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e-Ticket Receipt & Itinerary



Important Notice

Please bring along this e-ticket and receipt during your travel. You may need to show this receipt to enter your destination country and/or to prove return or onward travel to customs and immigration officials.

Fare Rules

- Please click here for detailed Fare Rules..

-.Tanjung Pinang Terminal Fee (Applicable to passengers departing from Tanjung Pinang) This booking excludes Tanjung Pinang Terminal fee of Rp40,000 per person for Indonesian passengers and Rp60,000 per person for foreign passengers. Confirmation fee of Rp20,000 per person for all nationalities (imposed by Agent).  Applicable to Tanjung Pinang Terminal only. You are required to make cash payment in Rupiah (local currency) at Tanjung Pinang Ferry Terminal before departure.  Please refer to here for detailed Ticket Fares.

- You may be required to top up the difference before departure, should there be any tariff increase by Terminal Operator and Local Port Authority.

Travelling time

- WIB or Waktu Indonesian Barat is Western Indonesian Time.  It is one hour behind Singapore Time.

  • Both Departure and Arrival time are listed in local time zone.
  • Journey times are approximate and subject to sea and weather conditions.  Please see our terms and conditions

Change of trip date/time

- Change of travelling date and time may be permitted up to 3 days before departure subject to seat availability, ticket validity, ticket type plus any applicable difference in fare.

  • Please send your request to if you are travelling to Harbourfront Centre / Batam Centre / Sekupang / Waterfront, or
  • Please send your request to if you are travelling to Tanah Merah Ferry Terminal or Tanjung Pinang


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