PASSPORT AND VISAS

It is the passenger’s responsibility to ensure they hold a valid passport, pre-departure testings (if applicable), travel insurance with covid-19 add on (if applicable) and travelling documents (visas etc.) and comply with the entry, exit, transit or other requirements of the countries they are travelling to.

Passengers may be refused entry into a country if they do not possess the required travel documents. Sindo Ferry will not be liable in any way for any consequences arising out of your not having the required or valid travel documents.

TO INDONESIA

Passport
Your passport or travelling document must be valid at least six (6) months after the date of entry.

Visa
Countries/Passports that DO NOT REQUIRE VISA for short visit.

If you are holding a passport issued by one of the following countries, visa is not required:

NOTE: You are only allowed to stay in Indonesia for up to 30 days without visa and for leisure purpose only.
If you are going to Indonesia for business purpose, you are advised to apply for a business visa.

For more updated information, please refer to your nearest Indonesian embassy or visit their website here.

VISA ON ARRIVAL (VOA)

RIAU ISLANDS 7-DAY VISA ON ARRIVAL POLICY

1. A new 7-day Visa on Arrival is now available for visitors to the Riau Island at Rp250,000. This visa is only available for purchase offline.

2. This visa is only valid for stay of maximum 7 days and is non extendable.

The Visa fee is Rp500,000.00 for up to 30 days stay in Indonesia. Please make sure you have the following documents ready before applying for VOA:

1. Passport with a minimum of 6 months' validity and contains at least one unused visa page for visa-on-arrival sticker
2. Fill in the Arrival/Departure card
3. Return or outward journey ticket
4. Prepare the exact amount in Rupiah for payment of VOA fees to ensure a smooth application process

The following 92 countries are eligible for Visa On Arrival:

For more updated information, please refer to your nearest Indonesian embassy or visit their website at VOA application counters are mostly located at immigration hall. You may approach our staff for directions.

e-VoA application is available at this website.

VISA EXEMPTION FOR SINGAPORE PERMANENT RESIDENTS 

Singapore Permanent Residents (Blue IC holders) from countries eligible for Visa on Arrival (VOA) are now exempt from obtaining a VOA when visiting Batam, Bintan, and Balai Karimun, Indonesia. This exemption allows eligible travelers to stay for up to 4 days, counted from the day of entry.

Conditions:

1. The exemption applies only to the cities of Batam, Bintan, and Balai Karimun.
2. The 4-day stay is non-extendable. For stays longer than 4 days, a VOA must be obtained upon arrival.
3. The exemption is valid only for Singapore Permanent Residents from countries eligible for Visa on Arrival. Singapore PR holders from non-VOA eligible countries are not eligible for this exemption.
4. MANDATORY: A physical Singapore Blue IC is required to be presented to the immigration authorities upon entry. 

This exemption is in accordance with the Ministerial Decree M.HH-1.GR.01.07 and Presidential Regulation No. 95 of 2024 concerning Free Visit Visa regulations. For further information, travelers are advised to consult the Indonesian Embassy.

Countries are not listed above will have to apply for Visa in advance at the the Indonesian Embassy which is located at:

Address:
7 Chatsworth Road
Singapore 249761

Tel: 6737 7422
Fax: 6737 5037 , 6235 5783

Website: Embassy of the Republic Indonesia in Singapore

Office Hours:

Mon - Thurs: 8.30am - 1.00pm, 2.00pm - 5.00pm
Fri: 8:30am - 12.30pm, 2.30pm - 5.00pm
Sat: Closed

NOTE: These are guidelines only. Sindo Ferry recommends you to contact the Indonesian Embassy for more updated information. Visa requirements are subject to change without prior notice.

TO SINGAPORE

If you are holding an Indonesian Passport and are visiting for social reason, visa is not required.

However, you are required to go through immigration clearance upon arrival into Singapore and must satisfy the following basic requirements:

• A passport with at least 6 months validity
• Sufficient funds to last for the intended period of stay in Singapore
• Confirmed outward/return tickets
• Entry facilities to their onward destinations e.g. Visas
• Submit SG Arrival Card with electronic health declaration within 72 hours before departure.  Need help with submitting your SGAC?  Read this post!

For other nationalities, you are advised to contact the nearest Singapore Embassy for more information or visit www.ica.gov.sg for more information.

NOTE: these are guidelines only. Sindo Ferry recommends you to contact the Singapore Embassy for more updated information. Visa requirements are subject to change without prior notice.

VISA EXEMPTION FOR SINGAPORE PERMANENT RESIDENTS 

Singapore Permanent Residents (Blue IC holders) from countries eligible for Visa on Arrival (VOA) are now exempt from obtaining a VOA when visiting Batam, Bintan, and Balai Karimun, Indonesia. This exemption allows eligible travelers to stay for up to 4 days, counted from the day of entry.

Conditions:

1. The exemption applies only to the cities of Batam, Bintan, and Balai Karimun.
2. The 4-day stay is non-extendable. For stays longer than 4 days, a VOA must be obtained upon arrival.
3. The exemption is valid only for Singapore Permanent Residents from countries eligible for Visa on Arrival. Singapore PR holders from non-VOA eligible countries are not eligible for this exemption.
4. MANDATORY: A physical Singapore Blue IC is required to be presented to the immigration authorities upon entry. 

This exemption is in accordance with the Ministerial Decree M.HH-1.GR.01.07 and Presidential Regulation No. 95 of 2024 concerning Free Visit Visa regulations. For further information, travelers are advised to consult the Indonesian Embassy.