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SindoFerry

Visa Information

It is the passenger’s responsibility to ensure they hold a valid passport, pre-departure testings (if applicable) and travelling documents (visas etc.) and comply with the entry, exit, transit or other requirements of the countries they are travelling to.

Passengers may be refused entry into a country if they do not possess the required travel documents. Sindo Ferry will not be liable in any way for any consequences arising out of your not having the required or valid travel documents.

Passport Requirement

Your passport or travelling document must be valid at least six (6) months after the date of entry.

Visa & Entry Requirements

Countries/Passports that DO NOT REQUIRE VISA for short visit.

If you are holding a passport issued by one of the following countries, visa is not required:

Visa-Free Countries

16 countries
  • Brunei Darussalam
  • Cambodia
  • Laos
  • Malaysia
  • Myanmar
  • Philippines
  • Singapore
  • Thailand
  • Vietnam
  • Timor-Leste
  • Suriname
  • Colombia
  • Hong Kong SAR
  • Türkiye
  • Brazil
  • Peru

This list is maintained by the Directorate General of Immigration (Direktorat Jenderal Imigrasi) and may change at any time without prior notice. Please verify the latest list on the official immigration website before you travel. View official list

Foreign nationals who hold Singapore Permanent Resident status are also eligible for visa-free entry to Indonesia when they arrive through one of the designated Immigration Checkpoints (Tempat Pemeriksaan Imigrasi) listed below.

You must present a valid Singapore Permanent Resident card (Blue IC) upon arrival. This visa-free facility applies only when entering through the checkpoints listed below.

Designated Immigration Checkpoints

  • Nongsa Terminal Bahari
  • Marina Teluk Senimba
  • Batam Centre
  • Citra Tri Tunas
  • Sekupang
  • Sri Bintan Pura
  • Bandar Bentan Telani Lagoi
  • Tanjung Balai Karimun

Important Notice: You are only allowed to stay in Indonesia for up to 30 days without visa and for leisure purpose only. If you are going to Indonesia for business purpose, you are advised to apply for a business visa.

RIAU ISLANDS 7-DAY VISA ON ARRIVAL POLICY

  1. A new 7-day Visa on Arrival is now available for visitors to the Riau Island at Rp250,000. This visa is only available for purchase offline.
  2. This visa is only valid for stay of maximum 7 days and is non extendable.

The Visa fee is Rp500,000.00 for up to 30 days stay in Indonesia. Please make sure you have the following documents ready before applying for VOA:

  1. Passport with a minimum of 6 months' validity and contains at least one unused visa page for visa-on-arrival sticker
  2. Fill in the Arrival/Departure card
  3. Return or outward journey ticket
  4. Prepare the exact amount in Rupiah for payment of VOA fees to ensure a smooth application process

Visa on Arrival Eligible Countries

98 countries
  • Albania
  • Andorra
  • Argentina
  • Armenia
  • Australia
  • Austria
  • Azerbaijan
  • Bahrain
  • Belarus
  • Belgium
  • Bosnia and Herzegovina
  • Brazil
  • Brunei Darussalam
  • Bulgaria
  • Cambodia
  • Canada
  • Chile
  • China
  • Colombia
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Ecuador
  • Egypt
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Guatemala
  • Hong Kong SAR
  • Hungary
  • Iceland
  • India
  • Ireland
  • Italy
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Kuwait
  • Laos
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macau SAR
  • Malaysia
  • Maldives
  • Malta
  • Mauritius
  • Mexico
  • Monaco
  • Mongolia
  • Morocco
  • Mozambique
  • Myanmar
  • Netherlands
  • New Zealand
  • Norway
  • Oman
  • Palestine
  • Papua New Guinea
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Qatar
  • Romania
  • Russia
  • Rwanda
  • Saudi Arabia
  • Serbia
  • Seychelles
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Suriname
  • Sweden
  • Switzerland
  • Taiwan, Republic of China
  • Tanzania
  • Thailand
  • Timor-Leste
  • Tunisia
  • Türkiye
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States
  • Uzbekistan
  • Vatican City
  • Venezuela
  • Vietnam

This list is maintained by the Directorate General of Immigration (Direktorat Jenderal Imigrasi) and may change at any time without prior notice. Please verify the latest list on the official immigration website before you travel. View official list

Countries are not listed above will have to apply for Visa in advance at the Indonesian Embassy which is located at:

EMBASSY OF THE REPUBLIC OF INDONESIA IN SINGAPORE

7 Chatsworth Road
Singapore 249761
Tel: +65 6737 7422
Fax: +65 6737 5037 / +65 6235 5783
Email: singapore.kbri@kemlu.go.id (for visa inquiries)
Website: https://kemlu.go.id/singapore/en

Office Hours:
Mon-Thu: 8:30 AM - 1:00 PM, 2:00 PM - 5:00 PM
Fri: 8:30 AM - 12:30 PM, 2:30 PM - 5:00 PM
Sat: Closed

Nationals of the following countries and entities are subject to a Calling Visa. A Calling Visa is not eligible for visa-free entry or Visa on Arrival, and requires special clearance from the Indonesian authorities.

If you hold a passport issued by one of these countries, you must apply for the appropriate visa in advance at the Indonesian Embassy before you travel.

Calling Visa Countries

6 countries
  • Afghanistan
  • Israel
  • Liberia
  • Nigeria
  • North Korea
  • Somalia

This list is maintained by the Directorate General of Immigration (Direktorat Jenderal Imigrasi) and may change at any time without prior notice. Please verify the latest list on the official immigration website before you travel. View official list

Important Notice: Calling Visa processing requires prior clearance and may take additional time. Please contact the Indonesian Embassy well in advance of your intended travel date.

Electronic Arrival Card

All Indonesia

All Indonesia Arrival Card

Within 3 days before arrival

Complete your electronic customs and immigration arrival declaration online within 3 days (72 hours) before your arrival in Indonesia.

Submit online

This is a free government service. Be cautious of third-party websites that charge a fee.

VISA EXEMPTION FOR SINGAPORE PERMANENT RESIDENTS

Singapore Permanent Residents (Blue IC holders) from countries eligible for Visa on Arrival (VOA) are now exempt from obtaining a VOA when visiting Batam, Bintan, and Balai Karimun, Indonesia. This exemption allows eligible travelers to stay for up to 4 days, counted from the day of entry.

Conditions:

  1. The exemption applies only to the cities of Batam, Bintan, and Balai Karimun.
  2. The 4-day stay is non-extendable. For stays longer than 4 days, a VOA must be obtained upon arrival.
  3. The exemption is valid only for Singapore Permanent Residents from countries eligible for Visa on Arrival. Singapore PR holders from non-VOA eligible countries are not eligible for this exemption.
  4. MANDATORY: A physical Singapore Blue IC is required to be presented to the immigration authorities upon entry.

This exemption is in accordance with the Ministerial Decree M.HH-1.GR.01.07 and Presidential Regulation No. 95 of 2024 concerning Free Visit Visa regulations. For further information, travelers are advised to consult the Indonesian Embassy.

NOTE: These are guidelines only. Sindo Ferry recommends you to contact the Indonesian Embassy for more updated information. Visa requirements are subject to change without prior notice.

Visa & Entry Requirements

If you are holding an Indonesian Passport and are visiting for social reason, visa is not required.

However, you are required to go through immigration clearance upon arrival into Singapore and must satisfy the following basic requirements:

  1. A passport with at least 6 months validity
  2. Sufficient funds to last for the intended period of stay in Singapore
  3. Confirmed outward/return tickets
  4. Entry facilities to their onward destinations e.g. Visas

For other nationalities, you are advised to contact the nearest Singapore Embassy for more information or visit www.ica.gov.sg for more information.

Electronic Arrival Card

MyICA

SG Arrival Card (SGAC)

Within 3 days before arrival

Submit the SG Arrival Card together with your electronic health declaration online within 3 days (72 hours) before your arrival in Singapore.

Submit online

This is a free government service. Be cautious of third-party websites that charge a fee.

NOTE: these are guidelines only. Sindo Ferry recommends you to contact the Singapore Embassy for more updated information. Visa requirements are subject to change without prior notice.

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