farerules

FARE RULES
  REGULAR ECONOMY PROMO ECONOMY
 Miss check-in deadline or fail to board or no-show NOT ALLOWED NOT ALLOWED
  Non-refundable or loss of fare and surcharge. Check your itinerary for strict check-in and boarding times. Non-refundable or loss of fare and surcharge.         Check your itinerary for strict check-in and boarding times.
Time/Date change ALLOWED NOT ALLOWED
  Up to 72 hours before scheduled departure time and it's subject to ticket validity, seat availability and fare difference. N.A
  Amendment fee of SGD3 per passenger and  per sector applies N.A
Name  change NOT ALLOWED NOT ALLOWED
  Ticket is not transferable. Ticket is not transferable.
Destination change ALLOWED NOT ALLOWED
  Provided the new ticket value is equal or lower than the orginal value and suject to SGD3 amendment fee per passenger and per sector and no refund/credits for the difference in fare. N.A
Cancellations NOT ALLOWED NOT ALLOWED
Refund NOT ALLOWED NOT ALLOWED
  Failure to check in or no-show or failure to board the ferry will result in loss of the fare and surcharge.However, passengers are entitled to apply for a refund of the terminal fee(s) paid. Failure to check in or no-show or failure to board the ferry will result in loss of the fare and surcharge.However,passengers are entitled to apply for a refund of the terminal fee(s) paid.
Ticket  validity One year from date of first departure. < 1 year from date of first departure. Please check your eticket for more info.

 

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