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Available everyday from 10:00hrs to 16:00hrs (SGT)

Add Ons

FREE CANCELLATION

                                  

PROTECT YOURSELF FROM THE UNPREDICTABLE

Urgent meeting to attend? Got injured? Down with fever? or maybe your event got cancelled?
We have had that moment when we missed or cancelled a flight at the last moment due to a change in our travel plans. Don't let it ruin your day! 
With the FREE CANCELLATION option, you are guaranteed a 100% refund of your ferry ticket fare if you need to back out. 
For just $5 per trip per pax and one email to us, we will immediately process your cancellation.
 
Free cancellation is only available at time of booking, exclusively on www.sindoferry.com.sg
 
Tips: If you are purchasing Promo tickets, we recommend you to opt for Free Cancellation. Promo tickets are not refundable and are not allowed for trip reschedule or change of pax.  With the purchase of Free Cancellation, you can ask for a full refund if you are unable to travel.
To seek refund, please email to travel@sindoferry.com.sg and quote your Booking Number and email subject: FREE CANCELLATION at least 24 hours before your first scheduled departure time.
 
 
 
 
 

TRAVEL INSURANCE

TRAVEL SAFE TRAVEL HAPPY

We all love to travel but what happens when something goes wrong during or after holiday? If you lose your luggage/travelling documentsif your ferry's delayed, or if you or your family get sick during or after the holiday, Etiqa Insurance can help. 

Please click here to check out the full benefits of Etiqa Travel Insurance.

This Travel Insurance is designed for a short trip (max 7 days) to Batam, Bintan and Balai and it's only SGD8 per person.

Insurance is available for purchase on Sindo Ferry's website and sales counters located at Harbourfront Centre and Tanah Merah Ferry Terminal

This awesome Travel Insurance is only available for Singaporeans, Permanent Residents of Singapore and Foreigners with valid work pass, student pass, dependant pass and long term visit pass.  Please read the terms and conditions here.

Upon successful purchase, our team will contact you via email and send you all the necessary information such as Insurance Policy.

By purchasing this add-on, you are deemed to have read and accepted all the terms and conditions set by Etiqa Insurance.  Sindo Ferry is unable to provide any refund after purchase.

 

 

 

N-BAN - ANTI NAUSEA WRISTBAND

START YOUR JOURNEY RIGHT 

Seasickness is one of our worst holiday nightmares.  We love going to Batam and Bintan but do not like to battle through the awful tummy twirls. The best way to beat the motion sickness is to nap throughout the ferry journey. 
Alternatively, you may want to consider getting NBan - your Anti-Nausea Wristband. 
 
Original Price was $15 and we are now selling it at $13 only!
NBAn is available for purchase on Sindo Ferry's website and sales counters located at Harbourfront Centre and Tanah Merah Ferry Terminal
 
NBAN™ is a water-proof & fashionable anti-nausea band that helps to alleviate Motion Sickness, Pregnancy Morning Sickness, Dizziness & Vomiting*.  Check out this page for more information including how to wear it.
 

 

AIRSIM - UNLIMITED 4G DATA

STAY CONNECTED EVERYWHERE

Updating Instagram? Uploading pictures on Facebook? Forget about going around looking for WiFi.
Stay connected in Batam, Bintan, Balai or any place in Indonesia with UNLIMITED DATA.
Create a hotspot and share with your friends!
 
AIRSIM is available for purchase respectively at $6 (Online Exclusive) and $12 (Sindo Ferry Counter Purchase)
 
Terms and Conditions :
 
Please collect your AIMSIM card from your departing terminal which could be at either Harbourfront Centre #03-43 or Tanah Merah Ferry Terminal #01-15 on your scheduled departure day.
Please click this link for more information about AIRSIM, their awesome suport team's contact number and their terms and conditions.
Unlike WiFi routers, we do not require you to pay deposit. You do not have to worry of losing the cable/routers/bags or forget to return the router and pay for the late return fee.
It's easy and convenient and only costs $3.50 per 24 hours of unlimited data in Indonesia.
If you don't use it in Indonesia, you can always use the credits to purchase data in other countries.
 
By purchasing this add-on, you are deemed to have read and accepted all the terms & conditions set by AIRSIM. Sindo Ferry is unable to provide any refund after purchase.